Description

Are you looking for work via Robert Half? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. You might be the Customer Service Representative we're looking for, if you're articulate and highly-skilled, and love building solid customer relationships. This Customer Service Representative job is long-term contract / temporary, and located in Sacramento, California.

What you get to do every single day

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

- Organize and route incoming telephone calls

- Deliver outstanding, friendly customer service in a timely fashion

- Field and send out send written business correspondence

Requirements

- Call center experience desired

- Demonstrated experience performing extensive research to resolve complex customer inquiries

- Strong customer service and office administrative skills

- Demonstrated ability to interact effectively with internal and external partners and clients/customers

- Excellent computer skills

- Ability to recognize, evaluate, and resolve problems effectively

- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

- Excellent written, verbal and social communication skills highly desired

- Upbeat, positive attitude and an approach to work rooted in professionalism

- Proficiency with Microsoft Office applications

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly



If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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