Description

Major responsibilities Administer computer desktop support in accordance with established policies and procedures Be in contact regularly and effectively with ticket submitters Support, examine, and repair computer systems, hardware, printers, and computer peripherals Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems Settle computer problems, and offer suggestions on appropriate action/solutions Develop records of daily data communication transactions, issues and remedial actions taken or installation activities hardware repairs with the appropriate vendors

Requirements

Requirements Experience writing procedure manuals, user instructions, business correspondence, and general report writing Knowledge of Mac OS System Patching experience Microsoft Windows 10 experience Strong familiarity with Mobile Device Support Ticketing System experience 3+ years of desktop support or other related experience

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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