Description

Administrative Assistant needed for a growing software implementation company. This role involves providing essential support to the sales and operations teams, with a focus on tasks such as scheduling, data entry, and customer communication.

Responsibilities:

• Facilitate administrative assistance for the sales and operations teams

• Handle scheduling duties effectively and efficiently

• Conduct data entry tasks accurately, ensuring the integrity of our records

• Process orders in a timely manner, ensuring customer satisfaction

• Follow up with customers as needed, maintaining excellent service standards

• Perform general clerical functions to support the smooth operation of the office

• Utilize ConnectWise software effectively to manage tasks and responsibilities

• Correspond with customers and colleagues via email, maintaining professionalism and effective communication

• Utilize Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word, to accomplish tasks

• Answer inbound calls, providing information and assistance as needed

• Make outbound calls as necessary, maintaining positive relationships with customers and stakeholders.

Requirements

• Proficiency in answering inbound calls with professionalism and courtesy
• Strong customer service skills, capable of resolving issues and maintaining positive relationships
• Experience with data entry, ensuring accuracy and timeliness
• Ability to manage email correspondence efficiently, demonstrating excellent written communication skills
• Experience in both inbound and outbound calls, displaying effective communication and problem-solving abilities
• Proficiency in Microsoft Excel for data analysis and report generation
• Skilled in using Microsoft Outlook for email, calendar management, and task scheduling
• Ability to create engaging presentations using Microsoft PowerPoint
• Proficiency in Microsoft Word for creating and editing documents
• Experience in scheduling appointments, managing calendars and coordinating meetings
• Familiarity with ConnectWise or similar customer relationship management software is a plus

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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