Description

You might be the Customer Service Representative Robert Half is looking for, if you love building solid customer relationships. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. This Customer Service Representative job is short-term contract / temporary, and located in Washington, District of Columbia. Candidates who thrive in a dynamic, rapidly-changing call center will be interested in this position.

What you get to do every single day

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

- Contribute accurate, friendly customer service in a timely fashion

- Manage the fielding and sending of important written business correspondence

- Receive and place telephone calls

Requirements

- Supportive, positive attitude with a professional demeanour applied to all tasks

- Strong customer service and office administrative skills

- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

- Solid understanding of customer service

- Excellent verbal, written, and social communication skills

- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Proficient with diversified computer software and systems

- Demonstrated ability to interact effectively with internal and external partners and clients/customers

- Experience with Microsoft Office required

- Ability to recognize, evaluate, and resolve problems effectively

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods



If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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