Description We are seeking a Front Desk Coordinator. This role is integral to our operations, ensuring the smooth functioning of the front desk, providing top-notch customer service, and managing office functions. You will be the first point of contact for all those entering the facility, creating a welcoming and professional environment.
Responsibilities:
• Serve as the first point of contact for all visitors, greeting them with a friendly demeanor and issuing visitor and parking passes in line with security protocols. • Handle incoming phone calls in a professional manner, creating a positive first impression. • Coordinate and confirm recreational, dining, and business activities on behalf of the requestor. • Manage janitorial or maintenance work orders as needed and coordinate workplace services such as mail and office supply services. • Handle inquiries or complaints from employees, guests, and co-workers, providing solutions in a customer service-driven manner. • Organize and manage on-site events, including securing event space, setting up and tearing down of the room, and delivering supplies. • Follow property-specific security and emergency procedures and notify appropriate parties to ensure safety. • Coordinate with vendors who supply services or goods to the workplace. • Explain detailed and/or complicated information within the team and follow specific directions given by the manager. • Maintain accurate documentation and records, and handle database management tasks as required.
Skills:
• Exceptional Customer Service and Communication Skills • Proficiency in Office Functions and Microsoft Office Suite (Excel, Word, Outlook) • Experience in Training and implementing Procedures • Proficiency in Billing Functions and Materials Handling • Strong Leadership Skills and ability to handle Receptionist Duties • Knowledge of Security procedures and Vendor coordination • Experience in Onboarding and managing Correspondence • Ability to Perform Ad Hoc Financial tasks and handle Digital platforms.
Requirements • Proficient in Microsoft Office Suite, including Excel, Word, and Outlook
• Possess strong customer service and communication skills
• Experience in office functions and procedures, including documentation and materials handling
• Familiarity with billing functions and insurance procedures
• Knowledge of database management and human resources (HR) administration
• Able to perform receptionist duties, including managing correspondence and onboarding
• Skilled in providing workstation support and maintaining security protocols
• Leadership and training skills to guide and develop team members
• Knowledge of quality control, production, and vendor management
• Familiarity with ad hoc financial tasks and digital tools
• Capable of handling confidential information professionally and securely.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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