The CareerCatchers, Inc. (4873)
To: Employment Counselor
Date: 09/08/2026
is now hiring! 20907

Silver Spring, MD, 20907

 

Customer Support Specialist
Benefits: Candidates on temporary assignment may qualify for our competitive benefits package which includes group health, life and disability insurance and voluntary benefits such as retirement savings and holiday pay. Salary range: $22.00 to $26.00 hourly
Employment status: Contract / Temporary

Description

We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is an excellent communicator, detail oriented, and committed to delivering high-quality support.


Responsibilities

  • Respond to customer inquiries via phone, email, and chat
  • Resolve issues and document outcomes in CRM systems
  • Escalate complex issues to internal teams
  • Identify service trends and improvement opportunities



Requirements

  • 2+ years of customer service experience
  • Strong communication and problem‑solving skills
  • CRM experience preferred


TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.


Apply Here For Job Posting

 

Please contact Ernst & Young at 866-834-5115 with any questions. Thank you for your assistance.
This Job Posting will expire in 10 days.