Description We are offering a role based in Springfield, Virginia, 22150, United States, for a Receptionist to join our team in the telecom provider industry. This position involves answering multi-line phone systems, providing customer service, and organizing files, along with other responsibilities. This is a short-term contract employment opportunity.
Responsibilities: • Answering incoming phone calls and directing them to the appropriate departments or personnel • Greet and direct guests who visit the office, ensuring they feel welcomed and assisted • Provide excellent customer service by addressing queries and offering assistance when needed • Perform data entry tasks, maintaining accuracy and efficiency • Correspond through email with customers and other staff members • Use Microsoft Excel, Outlook, and Word for various tasks including organizing files and scheduling appointments • Utilize interpersonal skills to establish a positive and productive work environment • Organize and manage files for easy accessibility and efficiency • Schedule appointments and meetings, ensuring all parties are informed and prepared • Handle any additional receptionist duties as required by the team or management.
Requirements • Proficiency in answering a multi-line phone system • Exceptional customer service skills • Capability to perform data entry tasks accurately and efficiently • Proficient in email correspondence and written communication • Strong interpersonal skills to interact with clients and team members • Experience with Microsoft Excel for data organization and management • Knowledge of Microsoft Outlook for email and calendar management • Proficiency in Microsoft Word for document creation and editing • Ability to organize files and manage documents • Experience in scheduling appointments effectively and accurately
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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