Description

Robert Half is looking for a Medical Scheduler to support a large healthcare organization in Portland. As a Medical Scheduler, you will play a vital role in ensuring the efficient and effective scheduling of patient appointments and procedures. You will work closely with patients, healthcare providers, and other staff members to coordinate schedules, manage appointments, and provide exceptional customer service.

Responsibilities:

• Schedule patient appointments for consultations, follow-up visits, and procedures in accordance with physician availability and patient preferences.
• Coordinate with healthcare providers, nurses, and administrative staff to ensure accurate scheduling and smooth patient flow.
• Verify patient insurance coverage and obtain necessary authorizations for procedures or tests.
• Maintain accurate and up-to-date patient records, including demographic information, insurance details, and appointment histories.
• Communicate with patients to confirm appointments, provide pre-appointment instructions, and address any questions or concerns.
• Assist with patient registration, check-in, and check-out processes as needed.
• Collaborate with other departments to optimize scheduling practices and enhance the patient experience.
• Adhere to all applicable laws, regulations, and organizational policies related to patient confidentiality and privacy.

Requirements

• Previous scheduling or relevant customer service experience (healthcare experience preferred, but not required)
• Proficiency in computer applications, including electronic medical records (EMR) systems and scheduling software.
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to interact effectively with patients, healthcare providers, and colleagues.
• Ability to prioritize tasks, manage time efficiently, and work effectively in a fast-paced environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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