Description

*Email brendan.steele@rht(.com) for consideration*

Robert Half (Technology Solutions) is searching for an IT Support Technician with a background in corporate/professional settings and supporting AD, O365, Windows OS, etc. If this sounds like your background, then this IT Support Technician role is for you. For this opportunity, you will work near the Riverside, CA area.

Position: IT Support Technician

Hours/Duration: 40 hrs/wk, M-F, CTH or FTE

Top Skills: Supporting Users in a Corporate/Professional Setting, AD, O365, Windows OS

Onsite/Remote: Onsite

Company: Manufacturing / Logistics

We are looking to present candidates immediately and this IT Support Technician position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).

Day-to-Day:

·      Handle all Incoming Calls / Tickets from Users and Resolve Issues Autonomously

·      Perform Desktop-related Tasks when not Supporting Tickets

·      Active Directory: Setup User Accounts, Provisioning, Password Resets, Logging In, etc.

·      General Help Desk Ticketing (User Support), Desktop Deployments, Imaging, Configurations

·      Setup Laptops (Windows), PCs, Devices, Desktops, etc.

·      Advanced Windows OS Troubleshooting (Internet Speed, Reboot, Bugs, etc.)

·      Handle VPN / Wi-Fi Connectivity Requests, Printer Issues, Service Requests, etc.

·      Administer Office 365 applications

·      Ticketing System: Dell KACE

·      Userbase: 200

·      Ticket volume: 30-40/day

Requirements

Top Skills:

• 1 Years+ of IT Support
• White-Glove / VIP Interaction (working alongside executives in a corporate environment)
• Customer Service
• Strong Windows OS Troubleshooting
• Microsoft Office 365 App Support
• Active Directory Provisioning
• Excellent Customer Service and Communication Skills
• Flexible and Adaptable to Support Various Users/Employees
• Professional and Polished User-Interaction Skills
• Remote/Deskside Troubleshooting
• Hardware Support (Desktops, Laptops, Devices, Printers, VoIP Phones, Network Equipment, etc.)
• Access/Connectivity/Wireless Printer Support, VPNs, Wi-Fi Troubleshooting
• Background: Manufacturing, Distribution, Logistics (nice to have)

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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