Description

You'll be a good fit for this position if you excel at explaining intricate technical information to the non-technical user. This is a great job for a driven individual who is most productive in an active and positive environment. You might be the Desktop Support Technician Robert Half is looking for, if that sounds like you. The ideal candidate for this position is motivated and has effective problem-solving abilities. This Desktop Support Analyst position, which is a long-term contract / temporary to hire opportunity, is located in the Lexington, Kentucky, area.

Key responsibilities

- Communicate regularly and effectively with ticket submitters

- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

- Offer computer desktop support in accordance with established policies and procedures

- Create records of daily data communication transactions, issues and remedial actions taken or installation activities

- Rectify computer problems, and suggest appropriate action/solutions

- Match hardware repairs with the appropriate vendors

Requirements

- Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

- Solid understanding of Desktop Support

- Desktop support or related experience

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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