Description

You might be interested in Robert Half's new job opening for a Help Desk Analyst, if you want to work in an innovative and fast-paced work environment at a company in the Restaurants & Catering industry. You'll love this job if you are a creative with a talent for solving both routine and unique problems. This is a position that will support local and field users as a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Lebanon, Tennessee area and is a long-term contract / temporary opportunity.

What you get to do every day

- Help and follow up on technical help tickets submitted via phone, email, and walk-ups

- Diagnose recurring technical issues and implement solutions to address the root of the problems

- Offer IT support for operating systems, productivity software, and a variety of other applications used internally

- Independently investigate and implement solutions to technical issues

Requirements

- Experience installing and configuring operating systems, networked and local printers, and business applications

- Working knowledge of user administration and bug fixing in a client server environment

- Knowledge of Computer Imaging

- Comprehensive knowledge of MS Windows 10

- Prior experience with IT support ticketing systems

- Firm grasp of basic networking concepts

- Excellent problem-solving skills

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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