Description

As a Customer Success Specialist, you will serve as the initial point of contact for our valued clientele. Your main duty will involve aiding customers with their queries, furnishing product details, resolving issues, and ensuring overall customer contentment. This position presents an outstanding chance to garner valuable expertise in the customer service sector and hone essential skills for career progression.

Responsibilities:

• Promptly address customer inquiries
• Offer precise information on products/services and aid in purchasing decisions
• Handle and resolve customer grievances with professionalism and empathy
• Efficiently manage orders, returns, and exchanges
• Stay updated on company products, policies, and procedures
• Collaborate with team members to ensure seamless customer interactions

Additionally, while this role offers a base salary, the bonus program presents an opportunity to significantly augment your earnings based on your performance!

Requirements

Qualifications:

• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Basic computer proficiency
• Previous customer service experience

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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