Description

Title: Desktop Support  

Location: Foster City, California

Travel: Be flexible to travel to Redwood City, San Jose, East Bay

Remote/Onsite: Onsite

Technology Top Skills: Windows 10, Active Directory, office 365

Robert Half is looking for a Desktop Support Specialist in Foster City, California. The Desktop Support role will provide user support and customer service on company supported hardware, applications, and platforms. Desktop Support Specialists will provide first tier user support for computer and software related issues. To thrive in this role, you should be a natural problem solver and have a strong sense of ownership. Apply for this position today if you think you are a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment. Submit your application for this exciting opportunity!

Essential Duties:

- manage the day-to-day technical support function

- Available for walk up questions and level 1 ticket creations and Escalate tickets to tier 2 level as needed.

- Image and prepare computers and mobile devices for new users or upgrades.

- Local and remote support for software related issues.

- Assist in patching and maintaining end use equipment to ensure all equipment is current with latest OS updates, firmware, Anti-Virus, drivers, software updates, and meets company standards.

- Provide support for video conferencing meetings.

Requirements

Top Requirements

-1+ yrs. related experience or equivalent education in computer-related field.

- Must have experience with software installation and configuration. 

- 1+ yrs. experience with Windows, OSX, IOS and Android. - Help desk systems and ticketing;

- Intermediate skills in Microsoft Office Suite.

**For immediate consideration please apply here and connect with Nadia Jimenez on LinkedIn

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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