Advocations LLC (7391)
To: Employment Counselor
Date: 02/01/2023
is now hiring! 28244

Charlotte, NC, 28244


Help Desk/Desktop Support
Benefits: Candidates on temporary assignment may qualify for our competitive benefits package which includes group health, life and disability insurance and voluntary benefits such as retirement savings and holiday pay. Salary range: DOE
Employment status: Temporary


  • First and second level troubleshooting for all desktop/application/printing issues via phone/remote/in person
  • Documenting work done in ticketing system
  • Deploy and maintain Windows 10 desktops and laptops
  • Deploy and maintain desktop applications including Microsoft Office 2016
  • Active Directory administration including user creation/deletion
  • Patch management for workstations
  • Experience with creating and deploying PC images
  • Inventory control for firm hardware
  • Set up and monitoring video conferencing equipment


  • 2 or more years supporting Microsoft Windows and Office 365
  • 2 or more years supporting Microsoft Active Directory
  • General knowledge of networking concepts
  • Demonstrated track record of effective verbal and written communication
  • Able to troubleshoot system issues to determine root cause and determine best course of action for resolution
  • Self-starter willing to take initiative to identify and own issues and produce effective results
  • Able to work well in a dynamic environment, and to respond effectively with calm, resourcefulness, and flexibility in demanding situations
  • Detail oriented, organized, and able to prioritize, multi-task, and work well and independently under pressure
  • detail oriented, tactful, honest, respectful, courteous, cooperative, and client-centric spirit that embraces diversity and inclusion

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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