Advocations LLC (7391)
To: Employment Counselor
Date: 02/01/2023
is now hiring! 28244

Charlotte, NC, 28244


Technical Solutions Owner
Benefits: Candidates on temporary assignment may qualify for our competitive benefits package which includes group health, life and disability insurance and voluntary benefits such as retirement savings and holiday pay. Salary range: DOE
Employment status: Temporary


About Us

  • A few years ago, our intrepid team of nurses, doctors, developers, salespeople and data scientists came to a realization: if we can truly put the power of data and technology behind the clinical expertise of nurses and docs, we can transform the future of healthcare. Right now, we’re focused on bridging the silos that afflict the industry with inefficiency, waste, and friction, ultimately refocusing healthcare towards the patient, not the process.
  • We offer a Software as a Solution (SaaS) platform that connects previously disparate data from within an electronic medical record and transforms it into the type of clinical insight that can help providers determine appropriate care and reimbursement.
  • Additionally, this platform is used as a conduit to connect the provider to the payer, helping break down the information silos that result in denied claims, administrative burden, and strained relationships.
  • And to be clear: it’s working! We are expanding to help support our mission, our growth, and our clients. We’re looking for smart, savvy, spirited people like you to join the movement.

What You’ll Do

The Product Owner works with the product team (product manager/designer, documentation specialist, developers, architects, QA analysts), along with the client experience and sales teams to deliver innovative and industry-leading products to our clients. This person will be working on the delivery and implementation of projects related to new product integration with an existing SaaS platform as well as other innovation initiatives.

Essential Duties & Responsibilities

The essential functions include, but are not limited to the following:

  • Provide vision and direction to the Agile development team and stakeholders throughout the development lifecycle.
  • Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
  • Conducts needs analysis and documents requirements
  • Analyze and evaluate existing or proposed business systems and processes to identify and implement improvements and opportunities to meet business unit objectives in large to enterprise wide processes.
  • Act as liaison among clients, operations, and technical staff.
  • Create user stories/use cases, process & data flows and scenario in order to clearly communicate a set of functional requirements.
  • Provide input and support the development of business and functional specifications. Document to ensure business requirements are adequately reflected in development documents.
  • Identify solutions to resolve business problems for internal and external customers by utilizing problem solving and analytical skills and documenting the "why" and "what" of the business problem.
  • Works with the development resources and QA resource to facilitate system testing.
  • In conjunction with the QA Analyst and development team, identifies user acceptance and based on business requirements, creates expected results for use in test cycles.
  • Provide backlog management, iteration planning, and elaboration of the user stories
  • Work closely with Product Management to create and maintain a product backlog according to business value or ROI


Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Bachelor’s degree in Business, Computer Science, or MIS, preferred
  • Strong written and verbal communication skills
  • Experience delivering high-quality products and services; mobile app experience preferred
  • Agile experience and a broad range of IT knowledge/experience is required
  • Attention to detail is a must, as well as the ability to work in a collaborative team environment, including remote team members
  • Takes the Initiative in conducting discovery and requirements gathering sessions and documenting business requirements
  • Ability to manage multiple priorities
  • Healthcare industry experience preferred

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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