Advocations LLC (7391)
To: Employment Counselor
Date: 02/01/2023
is now hiring! 28208

Charlotte, NC, 28208


Dispute Resolutions Specialist
Benefits: Candidates on temporary assignment may qualify for our competitive benefits package which includes group health, life and disability insurance and voluntary benefits such as retirement savings and holiday pay. Salary range: $15.20 to $17.60 hourly
Employment status: Temp to Hire


Are you a natural leader driven by a strong sense of accomplishment looking for an opportunity as a Collections Specialist? Are you a focused, detail-oriented thinker with a background in accounting, finance or business administration? This long-term temporary-to-full-time role is for a Collections Specialist who wants to work in the Charlotte, North Carolina area. If you're interested in nourishing your career as an experienced Collections Specialist at a growing company in the Manufacturing industry, contact Accountemps today!

How you will make an impact

- Maintain and update customer files to ensure data integrity

- Process bankruptcy filings in the correct manner when received

- Comply with all rules and regulations established by the Federal Fair Credit Reporting Act

- Manage inbound and outbound collections calls and correspondence

- Document all customer payments to the right reports

- Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries

- Administer all billing and reporting activities in response to deadlines

- Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment

- Guarantee payments are processed


- 1+ years of prior high volume collections experience

- Effectively analyze customer accounts make decisions based on said analyses

- Prior experience working with accounting software

- Excellent written, verbal and social communication skills highly desired

- Commercial collections experience

- Experience with Microsoft Excel

- Commercial collections experience

- Comprehensive knowledge of SAP

- Expertise in commercial collections

- AA or BS/BA in Accounting preferred

Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2020 Accountemps. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (

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Please contact Ernst & Young at 866-834-5115 with any questions. Thank you for your assistance.
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